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Slack Integration

Get instant notifications in Slack when you receive new form submissions. Keep your team informed and respond to leads faster with real-time alerts.

Feature Availability

Slack integration via webhooks is available on the Standard plan and above.

Integration Options

Basin offers two ways to connect with Slack:

Method Best For Setup Complexity
Zapier Non-technical users, rich formatting Easy
Webhooks Developers, custom payloads Moderate

The easiest way to send Basin submissions to Slack is through Zapier's pre-built integration.

Setup Steps

  1. Create a Zap in your Zapier account
  2. Choose Basin as the trigger
  3. Select "New Submission" as the trigger event
  4. Connect your Basin account using your API key
  5. Select the form you want to monitor
  6. Choose Slack as the action
  7. Select "Send Channel Message" as the action
  8. Connect your Slack workspace
  9. Choose the channel for notifications
  10. Customize your message
  11. Use Basin submission fields to create your message
  12. Example: New lead from {{name}} ({{email}}): {{message}}
  13. Test and activate your Zap

For detailed Zapier setup, see our Zapier Integration guide.

Option 2: Direct Webhook to Slack

For more control, send submissions directly to Slack using incoming webhooks.

Step 1: Create a Slack Incoming Webhook

  1. Go to Slack App Directory and create a new app
  2. Navigate to Incoming Webhooks and enable them
  3. Click Add New Webhook to Workspace
  4. Select the channel where you want notifications
  5. Copy the webhook URL (looks like https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX)

Step 2: Configure Basin Webhook

  1. Open your form in Basin dashboard
  2. Go to Settings → Webhooks
  3. Click Add Webhook
  4. Configure the webhook:
  5. URL: Paste your Slack webhook URL
  6. Format: Select "Custom Template"

Step 3: Test Your Integration

  1. Submit a test entry through your form
  2. Check your Slack channel for the notification
  3. Adjust the template as needed