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Auto Responses

Increase engagement by sending personalized auto response messages to the people who submit to your forms.


To access a form's autoresponse email settings navigate to Forms -> Form -> Emails, then click on the 'Auto-response' tab on the sidebar.

To enable autoresponse emails, and start sending an automatic response to every new submission to this form, simply toggle the "Enable" switch and you're good to go.


Your form must have a field with name=email for Basin to find the email address to auto-respond to.

GIF showing you where to setup form autoresponse emails


Additional configuration options are available on this page such as customizing the text in your emails or choosing a completely custom template you've built! (Premium plan and above)